Refund Policy

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Last Updated: 30/1/2025

Introduction

At Ordrat, we aim to provide high-quality services to meet your needs. This Refund Policy outlines the terms and conditions for refunds related to the services we offer.

Eligibility for Refunds

Refund requests must be submitted within 7 days of the initial payment.

Refunds are only applicable if the service provided is significantly different from what was promised or if technical issues prevent you from using our platform.

Non-Refundable Items

Fees for customizations or add-ons.

Transaction fees charged by payment gateways.

Any services that have been fully delivered or used.

How to Request a Refund

Contact our support team at support@ordrat.com or call +123 456 7890.

Provide your order details, reason for the refund request, and any supporting documentation.

Refund Processing

Approved refunds will be processed within 14 business days of approval.

Refunds will be credited to the original payment method.

Updates to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with a "last updated" date.

Contact Us

For any questions or concerns regarding this Refund Policy, please contact us:

Phone Number: +201033772723